You win by having the paperwork and copies of something despatched. I'd all that when talking to a rep in human being. He instructed me that the gives and alternatives were not Element of any promo, and spelled out how Telus was finding flooded with a lot of these difficulties.
You may only modify it. I waited for an hour around the cellular phone to talk to a human. He was handy, but needed to redirect me to another human being. I had been then on maintain for another hour. They presented me a much better offer, however it was not what was provided on the web. All those promotions are For brand new customers. Being a faithful customer I would need to fork out $seventy eight compared to $60 for a new customer, for your service I wished.
I bought the exact same connect with.She mentioned her title was Jennifer Smith and experienced a thick accent. I have right away reset my koodo password and cancelled my charge card. She experienced my telus and many others. account selection by now.
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Many thanks for that reply, Telus Support, however it is eventually about. The final rep I spoke to certain me it can be cancelled And that i gained’t be billed any longer.
I named Telus CS at 8.55AM Mountain time plus they hanged up on me, stating which i should phone during "common Place of work several hours". Is this for Telus billing support serious?
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Presented to improve our telephones also. She sent me some codes via textual content and electronic mail to relay to her. She then started to request my charge card to get a just one time payment.
No matter, my suggestion is to NOT do small business Using these folks as they're not trustworthy about whatever they are supplying, as well as packages / options they assert a customer is in a position to get are, in fact, Excessive misrepresentations of what is in fact accessible.
I am advised to talk to Loyalty and backbone and however having no where. I've managed to speak to two folks who termed them selves administrators during the Philippines, who could not support me.
I would like a call from someone who has some conclusion making ability on how I'm able to shut my accounts and be finished with Telus.
I am attempting to renew my internet service after the 2 12 months deal expired. We even have essential cable which I in no way use and wish to get rid of. It truly is unachievable To do that on the web, as well as phone number for support is extremely very well hidden. I finally obtained it from the reseller. I known as the variety, and listened to AI try out to have me to do it on line, but you can't quit using a service on line.
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